Home Forums Support Widget Support Muse Upload Form receving chaotic text in emails

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  • #40911
    Anonymous
    Inactive

    Hi, maybe something i do wrong, but the emails look like this;

    Content-Type: text/plain; charset=ISO-8859-1

    Content-Transfer-Encoding: base64

    LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t

    LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0KCk5BTUU6IHh4eAoKCi0tLS0tLS0tLS0tLS0tLS0tLS0t

    LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t

    LS0tCgpFTUFJTDogeHh4eHhAbS5jb20KCgotLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t

    LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLQoKTUVTU0FH

    RTogeHh4eHh4CgoK

    #40937
    responsive-muse
    Keymaster

    Hi Ciprian,

    That’s weird.

    Can you try using a Gmail address as destination address and tell us if this solves the problem?

    Some email clients may have problems with the attachments encoding, so trying gmail we can know if that is the problem.

    Kind regards,

    #40941
    Anonymous
    Inactive

    sometimes in gmail looks ok, but sometimes like above. In Outlook2016 its always like above

    #40951
    responsive-muse
    Keymaster

    Can you try forwarding the emails from gmail to Outlook and check if they are fixed after it?

    If this solves the problem, you could set up an auto forwarding filter in gmail as a workaround. In gmail the attachments should never appear wrong.

    Unfortunately, Outlook may have complex configurations or bugs and we cannot know the exact reason of corrupting the attachments. It could depend on what kind of attachment are you sending (image, PDF, etc).

    #41157
    Anonymous
    Inactive

    Solved! Was a hosting problem, changing the hosting works perfec! Thanks 🙂

    #41201
    responsive-muse
    Keymaster

    That’s cool, thank you very much for the feedback!

Viewing 6 posts - 1 through 6 (of 6 total)
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