Home Forums Support Widget Support Cookie Policy Popup Free Problem in some browsers

Viewing 8 posts - 1 through 8 (of 8 total)
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  • Anonymous
    Post count: 16
    #8386 |

    I have used your free cookie policy for my first muse site and when previewing it the ok button doesn’t close it?

    The banner works fine on my iPhone but not on my desktop.

    Muse Version: 2015.2 (June 20, 2016)

    Layout Type: Responsive

    responsive-muse
    Keymaster
    Post count: 287
    #8387 |

    Can you try last updated version please? You can download it from “My Account”.

    Anonymous
    Post count: 16
    #8388 |

    Thanks for all your help, the banner is now working properly.

    Anonymous
    Post count: 16
    #8389 |

    Sorry to be a pain but after testing the banner on my machine in Edge and Chrome it works fine but in explorer it is not remembering you have clicked OK and shows the banner when you reload the site. Any advice?

    responsive-muse
    Keymaster
    Post count: 287
    #8390 |

    Hi again.

    Thanks for your feedback, it helps us, IE it´s always “special”.

    Can you try our new demo https://responsive-muse.com/demos/widget-cookies/ and tell us if it´s working for you in all browsers/devices?

    Anonymous
    Post count: 16
    #8392 |

    Hi,

    This one worked in all browsers. Will there be another version to download in my account?

    Thanks for your help again,

    responsive-muse
    Keymaster
    Post count: 287
    #8393 |

    We just updated widget, please, download again from “MY ACCOUNT” and kindly test it.

    Thank you, kind regards.

    Anonymous
    Post count: 16
    #8394 |

    Hi

    Brilliant, thanks again for all your help with this.

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