Home Forums Support Widget Support Cookie Policy Popup Free Problem in some browsers

  • This topic has 7 replies, 2 voices, and was last updated 8 years ago by Anonymous.
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  • #8386
    Anonymous
    Inactive

    I have used your free cookie policy for my first muse site and when previewing it the ok button doesn’t close it?

    The banner works fine on my iPhone but not on my desktop.

    Muse Version: 2015.2 (June 20, 2016)

    Layout Type: Responsive

    #8387
    responsive-muse
    Keymaster

    Can you try last updated version please? You can download it from “My Account”.

    #8388
    Anonymous
    Inactive

    Thanks for all your help, the banner is now working properly.

    #8389
    Anonymous
    Inactive

    Sorry to be a pain but after testing the banner on my machine in Edge and Chrome it works fine but in explorer it is not remembering you have clicked OK and shows the banner when you reload the site. Any advice?

    #8390
    responsive-muse
    Keymaster

    Hi again.

    Thanks for your feedback, it helps us, IE it´s always “special”.

    Can you try our new demo http://responsive-muse.com/demos/widget-cookies/ and tell us if it´s working for you in all browsers/devices?

    #8392
    Anonymous
    Inactive

    Hi,

    This one worked in all browsers. Will there be another version to download in my account?

    Thanks for your help again,

    #8393
    responsive-muse
    Keymaster

    We just updated widget, please, download again from “MY ACCOUNT” and kindly test it.

    Thank you, kind regards.

    #8394
    Anonymous
    Inactive

    Hi

    Brilliant, thanks again for all your help with this.

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