Home Forums Support Widget Support Muse Upload Form Not working

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  • hello10
    Participant
    Post count: 34
    #8781 |

    Hi I just purchased your upload form and it is not uploading?
    I have published the site and attach a file and submit and nothing happens???
    Please let me know what I might be doing wrong.
    It is not a large file as for testing I chose something very small, the submit button changes colour when I scroll over it or press it but nothing appears to be happening…
    Thanks,

    responsive-muse
    Keymaster
    Post count: 119
    #8782 |

    Is your site responsive or adaptative?

    Can we see your published site URL to check form?

    Thank you!

    hello10
    Participant
    Post count: 34
    #8783 |

    Oh Im not sure, what is the difference?

    I haven’t set it up completely as I wanted to test it first.

    Is there any way to get ride of the name and email details as all I want is the upload section to attached to my existing form.

    It is currently just a temporary businesscatalysdt site until I have it finalised and will upload it to our server.

    responsive-muse
    Keymaster
    Post count: 119
    #8784 |

    Have you uploaded the contact.php file to the widget? You can find that file in the downloadable zip. You can do two things:

    1. Upload contact.php to the widget
    2. Manually place contact.php in the assets folder. You can find this folder when you export the web in HTML.

    There is no way to get rid of the name and email details and merge the upload to your existing form. You can’t do that with this widget or any other widget. You might have to choose which one to use!

    hello10
    Participant
    Post count: 34
    #8785 |

    I have tried both options and it does nothing….
    Please help : (

    responsive-muse
    Keymaster
    Post count: 119
    #8786 |

    We think that the form you are using above is blocking ours so that is why it is not working. Have you tried using both forms separately to see if they work?

Viewing 6 posts - 1 through 6 (of 6 total)

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