Home Forums Support Widget Support Responsive Elegant Slideshow Unable to generate thumbnail Reply To: Unable to generate thumbnail

responsive-muse
Keymaster
Post count: 146
#8382 |

Hello!

First of all, remove the widget and drag it back in from your library.

You probably haven’t checked the box with the number of slides you are using. If you are using 2 photos, click on -Use 2 slides-. If you are using 3, click on -Use 3 slides-.

¿Have you done this step?

Widget Settings

Also, the photo sometimes doesn’t render in the workspace but it will render when you preview it. Does this happen?

You can find further instructions in the readme.txt in your zip.

Kind regards.